Subscriptions
Keep your Immufix routine simple with convenient repeat deliveries directly to your door.
Below you can find information about how our subscriptions work and how to manage your subscription.
How Subscriptions Work
- Select the subscription option when purchasing an eligible product.
- Your chosen payment method will be charged automatically before each scheduled order is dispatched.
- Your products will be delivered automatically according to your selected schedule.
Subscription Benefits
- Convenient automatic repeat deliveries.
- No need to place a new order each time.
- Any applicable subscription discount will be displayed before you complete your purchase.
- Access to your online account to manage your subscription.
Payments and Renewals
Your subscription will renew automatically based on the flavour you selected when placing your original order.
Payment will be taken using the payment method used for your initial purchase. Please ensure your payment and billing information remain up to date.
If a payment cannot be processed, your subscription order may be delayed or cancelled. You may be contacted and asked to update your payment information.
Managing Your Subscription
You can manage your subscription through your customer account or subscription-management portal where you have the option to:
- Change your delivery address.
- Update your payment details.
- Cancel your subscription.
Making Changes to an Order
Any changes to an upcoming subscription order should be made before that order is processed.
Once an order has been processed or dispatched, we are unable to change or cancel it.
Should you wish to amend your order or delivery date, please call us at least 7 days before renewal to allow time for the changes to be processed.
Please note we are unable to dispatch subscriptions products before payment is taken.
Cancelling Your Subscription
You can cancel your subscription using your online account or subscription-management portal.
Please cancel before your next order is processed. Cancelling a subscription will stop future renewals but will not automatically cancel an order that has already been processed.
Please allow 7 days for subscription to be fully cancelled.
Shipping and Returns
Subscription orders are subject to our standard Shipping and Returns policies.
Due to health and hygiene requirements, nutritional products may only be returned when they are unopened, fully sealed and in their original packaging.
View our Shipping Policy and Returns Policy for further information.
Contact Us
If you need help managing, changing or cancelling your subscription, please contact us.
Be Well Health and Nutrition Limited
Unit 20, King Street Industrial Estate,
Langtoft, Market Deeping,
Peterborough PE6 9NF
Telephone: +44 (0) 1778 560868
Email: info@bewellhealth.co.uk