Subscriptions.

Select the subscription option when purchasing an eligible product. Your chosen payment method is charged automatically before each scheduled order is dispatched, and your products are delivered automatically on your selected schedule.

Convenient automatic repeat deliveries with no need to place a new order each time, any applicable subscription discount shown before you complete your purchase, and access to your online account to manage the subscription.

Your subscription renews automatically based on the flavour you selected when placing your original order. Payment is taken using the payment method from your initial purchase, so please keep your payment and billing information up to date. If a payment cannot be processed, your order may be delayed or cancelled and we may contact you to update your details.

Through your customer account or subscription-management portal, where you can change your delivery address, update your payment details and cancel.

Any change should be made before that order is processed. Once an order has been processed or dispatched we are unable to change or cancel it. To amend your order or delivery date, please call us at least 7 days before renewal so there is time to process the change. We are unable to dispatch subscription products before payment is taken.

You can cancel using your online account or subscription-management portal. Please cancel before your next order is processed. Cancelling stops future renewals but does not automatically cancel an order that has already been processed. Please allow 7 days for the subscription to be fully cancelled.

Subscription orders are subject to our standard Shipping and Returns policies. Contact us within 30 days. If the pouch is unopened and still sealed, we refund it in full. An opened pouch cannot be returned, because an opened food supplement cannot be resold.